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FAQ

just in case you were wondering...

bel kai jewelry is composed primarily of semi-precious stones and sterling silver. pendants are handmade using fine paper, digitally created prints + photographs.

The shipping charge for bel kai jewelry is $5.00 usps priority mail - regardless of how many items are purchased.

Your jewelry will come packaged in a 100% recycled paper jewelry box and tied with a ribbon. Perfect for gift-giving!

If you are not satisfied with your order, you can request a refund within 30 days - just email me. Shipping charges will not be refunded.

bel kai jewelry is guaranteed - for problems due to workmanship or materials, I offer free repairs on all pieces up to 3 months. Please email me to request a repair.

And remember, if you see something you like, but would like gold instead, another length, a different clasp, feel free to email me your request! I specialize in custom jewelry and want you to be fully happy with the finished product - so I would be more than happy to work with you to create the perfect piece!

Please allow 7-10 days for custom orders to ship. Most of the time, the turnaround time is much quicker. If you need something quickly, just let me know!

gift certificates are available.

click buy gift certificate below to enter in recipient details and amount (through paypal).

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.